Saturday, July 20, 2024

Pager Health, League partner for maternity care for underserved populations -Dlight News

Virtual care platform provider Pager Health and League, which helps healthcare organizations build digital tools, announced a partnership to address the maternity care experience.

League’s platform offers individualized, data-driven maternity programming and care journeys, supporting individuals from preconception through prenatal and postpartum phases.

Through the collaboration, League will integrate Pager Health’s 360 Enterprise Orchestration solution into its health-engagement and navigation platform to provide a digital companion that understands an expectant mother’s individual needs, goals, location, social drivers of health and risk factors.

It connects users with care providers, transportation, personalized educational resources and community support networks.

Pager Health’s tool will be embedded into League’s offerings, adding secure chat and multipoint care-navigation to its solution.

Pager’s Assistive Intelligence capabilities are a combination of evidence-based clinical guidelines, natural language processing and large language models, including Google’s Vertex AI. 

While the program is available to all expecting mothers, it’s been designed to target minority and underserved populations.

This includes having multi-language support, embedding multimodal patient education into the solution (videos, articles and audio files), and ensuring all content and clinical explanations are provided in clear and simple language.

“We employ a diverse staff across our clinical team to ensure patients can connect with people like them who speak their languages and have been trained on empathy, and having access to local resources that patients can tap into in their communities,” Nick D’Addezio, vice president of strategy and business development at Pager Health, told MobiHealthNews via email. “We also conduct follow ups after all clinical encounters with patients to assist them as they navigate their pregnancies.”

THE LARGER TREND

Pager recently announced a trio of genAI apps for payers, which are built on Google Cloud and designed to help reduce administrative burdens.

D’Addezio said these capabilities work in concert with human clinicians to understand a whole person’s needs, including medical, mental, behavioral and social-determinant needs.

The patient is then routed to the right person or self-service tool to help resolve their issue.

Other digital health companies working to address maternal health include family and reproductive-benefits care company Stork Club, perinatal mental health company Postpartum Support International and tech-enabled food delivery company FarmboxRx, which launched its Maternal Health Program to provide access to food and nutrition education to at-risk pregnant women during and after pregnancy.

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